Privacy Policy

GORRLINE (hereinafter: "the Business") respects the privacy of users of the site and undertakes to protect the personal information provided to it by them in accordance with the provisions of the law, including the Privacy Protection Law, 5741-1981 and the Privacy Protection (Information Security) Regulations, 5777-2017. This policy is intended to explain how we collect, use and protect the personal information of users of the site.

Type of information collected -

When using the business website, information may be collected about you, including:

Personal information that you provide voluntarily, such as: full name, email address, shipping address, phone number, payment information (as applicable), order details.

Information collected automatically: IP address, browser type, access times, pages viewed, site actions, cookies and other statistical information.

Information collected for service purposes: customer service inquiries, exchange/return requests, direct mailing (if you have consented to this).

Purposes of using information

Management and operation of the website, including processing and fulfilling orders.

Providing services and products ordered by you.

Providing customer service, support and inquiries.

Sending updates and marketing information, subject to your consent.

Improving the user experience on the website and performing statistical analyses.

Compliance with legal requirements, including accounting management and reporting to authorities.

The business does not transfer personal information to third parties except in the following cases:

For the purpose of carrying out the transaction (for example: to shipping companies, payment method providers).

To comply with legal requirements and competent authorities.

In the event of a merger, acquisition or sale of assets – subject to this privacy policy.

Upon receipt of your express consent.

Information security

The business implements appropriate security measures in accordance with legal requirements and accepted standards for maintaining confidentiality and information security. However, the business cannot guarantee absolute security of the information.

Information on the site is transmitted using encrypted security protocols (SSL/TLS).

Cookies and similar technologies

The site uses cookies and similar tools for site administration, service improvement, personalization, and analytics. You can change your browser settings to block or delete cookies.

Your use of the website constitutes consent to this use, subject to this policy and your browser settings.

Right to review information and request correction or deletion

According to the Privacy Protection Law, every person has the right to review the information collected about them and found in the business's databases.

If the information is not correct, complete, clear or up-to-date, the person concerned is entitled to request its correction or deletion by contacting the business using the following means:

Email: support@gorrline.com

Marketing mailing

The business will only send you marketing messages if you have given your explicit consent (Opt-in). You can revoke your consent at any time by clicking on the unsubscribe link that appears in the mailings or by contacting customer service at support@gorrline.com .

The business reserves the right to change the privacy policy from time to time in accordance with current needs, technological changes or legal requirements. Any update to the policy will be published on the website and will come into effect from the date of publication.

Third-party uses

The Business engages third-party service providers to operate the website, deliver services to customers, and complete transactions. Such third parties may include suppliers, service providers, shipping companies, payment processors, mailing and data management companies, and other entities. Personal information may be shared with these parties solely to the extent necessary to fulfill the purposes for which the information was provided, and always in accordance with applicable law.

The Business takes reasonable measures to ensure that such third parties are contractually obligated to maintain the security and confidentiality of personal information and to process it in compliance with applicable legal requirements. However, the Business shall not be liable for any use of the information by such third parties beyond what is necessary to perform services on behalf of the Business, to the extent that such use could not reasonably have been foreseen.

For questions and additional details regarding this privacy policy, you can contact us at support@gorrline.com .